Entertainment: My Game Life

Fang Yuan's game customer service is an outsourced business.

Outsource.

This is essential.

Game customer service outsourcing.

Basically most game companies are like this.

It is rare for game designers to directly answer questions for users.

Outsourcing is nothing more than letting other companies handle some game problems encountered by players.

After all, the main body of Fang Yuan's company is still developing and operating games independently.

Some simple questions.

Naturally chose to outsource.

Although there is the existence of Q Bao.

It can directly solve the game problems of most players.

Such as recharge, game play, unclear game content, game activities and so on.

Don't believe that every player may read the instruction text carefully and carefully.

Just like many players.

They will choose to skip the novice tutorial.

More players choose, when they don't know it.

Find out again.

After all, someone could still misremember Lu Bu's three-surname family slave.

The order of family and surname was reversed.

Became a slave of three X families

This girl is really a talent.

But for this simple question.

Q Bao always responds in seconds.

Answered in seconds.

And this is faster, more convenient, and more accurate than manual work.

This kind of trivial matter, Q Bao can handle it by himself.

But if only those were the questions.

Fang Yuan didn't need to ask any customer service.

But players are a very special group.

Everyone has it.

Anyone can meet.

Many players will report to customer service when they encounter a problem.

Some suggestions from players are for the game.

Still very good.

It has a certain effect on the design of the game.

But some players are fine.

Will go to chat with customer service.

There are also molesting customer service.

If that's the case, it's still acceptable.

Q Bao can still have a little fun.

Even if Fang Yuan's game is already very conscientious.

But there will still be activities and functions similar to recharge lottery.

For example, the recruitment of generals in "Three Kingdoms".

Another example is the Kaiyi game props in "Speed ​​Car".

Or in "Reverse War", open the box and draw the skin.

If the player recharges 5 yuan, he will get dozens or even hundreds of virtual items with a virtual value.

The player must be grinning in his heart.

My heart was already overjoyed.

But if the player recharges hundreds, thousands, tens of thousands of yuan.

As a result, you didn't get what you wanted.

That must be MMP in my heart.

These players will call customer service.

Why can't I get the items I want after recharging so much money?

besides.

Also lost the game.

It will also send anger to the game.

Instead of thinking about your own strength is not enough.

Anyway, it's all teammates' food, so I can't bring it myself.

A game like "Three Kingdoms" with a certain amount of luck.

It may be because the god on the opposite side draws cards.

Or you can't get the cards you think of all the time.

In the end the game was lost.

They also take their anger out on the game.

Of course when you win, nothing happens.

The hostility of online games is really not just talk.

For such a player, reasoning must not make sense.

If Q Bao is allowed to deal with this kind of player, the consequences will be even more dire.

Originally, the player was just on the verge of going berserk.

But Q Bao came to mock again.

"You have to be mentally prepared for the lottery draw. Why do you have to win the lottery?"

"How do you play yourself, don't you have any idea?"

"If you play well, blame your teammates. Why can't you face your own failure?"

Maybe Q Bao backhandedly picks up all kinds of meal operations when the player is playing the game.

A slap hit the player's face.

At this time, even if you understand the gameplay.

Players probably won't listen to it either.

Maybe these players will really go berserk.

Q Bao didn't have the mood to comfort them.

If you don't scold these idiots to death, you can see that Q Bao is very restrained.

This kind of thing is naturally done by human customer service.

Jiang Xinyu naturally paid attention to these businesses.

"It's up to you to decide." Fang Yuan said to Jiang Xinyu.

"In terms of the number of people, I would rather have a little more. If there are not enough, it may be troublesome." Fang Yuan continued to add.

After all, Fang Yuan still believed in Jiang Xinyu in this kind of thing.

Jiang Xinyu nodded, indicating that there is no problem.

Such little things.

I can definitely do it myself.

But it seems a bit inappropriate to poach other people's excellent employees.

This kind of poaching behavior.

It is indeed a bit shameful.

However, Fang Yuan also thought of this.

"The customer service company we used all before seems to be doing well, so let's buy it directly."

"At that time, it will be easy to arrange and adjust personnel."

Fang Yuan thought about it.

Devotion to the e-sports business does not necessarily mean being a professional player.

Even if it is the organizer of the competition.

Or planners and publicists.

They all contribute their strength.

And the game industry is the same.

In addition to designing and making games by myself.

The operation and maintenance of the game in the later stage are also very important.

Game customer service is also a member of the game industry.

are all functioning differently.

It's just that this group of customer service students is too pitiful.

Many players face negative emotions on a daily basis.

There are also malicious intentions of some garbage players.

And in order to improve work efficiency.

Some players will post after solving the problem,

"Thank you, Miss Customer Service."

"Good morning."

"Thank you so much."

"Sorry to trouble you."

Most of these contents are directly processed by Qbao.

Q Bao doesn't have much feeling for these contents.

And the customer service lady who needs comfort.

These are rarely seen.

The working atmosphere and emotions are naturally not high.

Many people do this job.

It won't be long before he will leave.

Facing this group of players every day.

Who can feel better.

After discussing this matter, they chatted casually for a while.

The two lay on the sofa again.

But the mood of playing games has slowly receded.

Seems like for games.

Also no motivation.

It's not very exciting.

Sometimes games are just like that.

Once you play hard, you will be addicted in a while.

Can't stop.

But after a break later.

Sometimes I don't even feel like going online.

"Why don't you play a game and let us have a look." Tang Siyi said.

"We're all tired from playing, and you've been watching us all afternoon, why don't you try playing the game, and let's have a good look at the demeanor of the great god." Jiang Xinyu stretched his waist and said.

Fang Yuan was not polite either.

After all, it was also a demonstration of the new game "Super Mario".

Experiment with these gamepads in action.

Only then can we decide which gamepads to produce.

"What kind of game is this, newly developed?"

Tang Siyi asked suspiciously when he saw a game that he had never seen before appearing on the TV screen.