Chapter 2 Smo Pizza Restaurant

The restaurant is not big, more than 300 square meters, divided into upper and lower floors. The decoration style of the western-style cafe is more special. There are many beautiful photos of Liu Mengmeng on the door and aisle. She is the boss and an internet celebrity. , Said to have millions of fans.

It happened to be lunch at this time, the shop was already full of people, and there were many takeaway boys around the ordering counter, anxiously waiting to pick up the meal.

“Business is good!”

Today is not a holiday. Coming all the way, Wu Hao saw that there were not many customers in the surrounding restaurants, but here, the waiters in the restaurants started to persuade new customers because they were too busy.

Now looking for Liu Xinyi in the back kitchen will only increase her trouble. Wu Hao ordered a cup of milk tea and sat on the stool in the row number area. After two o’clock in the afternoon, he went to find someone.

Sitting in the queue area was very boring. Wu Hao began to look around to see what customers said about the restaurant.

“Beauty, are you okay? I’ve been here twice. Every time it’s the slowest time for you to serve meals. If the business is good, please ask for more staff, so that you can’t get meals all the time, making everyone annoying!”

The takeaway boy was eager to remind the order.

“Handsome guy, with so many orders, your estimate will not come out until 1:30. Would you like to communicate with the customer?”

The beauty in charge of ordering at the front desk chose to persuade her to leave.

“Hey… the pizza you ordered hasn’t been made yet. The manager said that it will be ready at one and a half. The beauties don’t want to return the order!…have to wait! Okay…”

The customer insisted not to return the order. The takeaway brother was helpless, shaking his head, ran out of the restaurant, and when the meal was ordered, one more order was one.

“Waiter…Waitress!”

A customer yelled unhappily, and he could tell at a glance that he was making a complaint, and the store manager hurried over.

“Your pizza is delicious, but why is this boy chicken still bloodshot? And this French fries, soft…”

“I’m sorry, I’m sorry, I will give you a change quickly!”

“These two glasses of mango juice are for free…”

The store manager finally settled the customer and was forced to post two drinks.

“…”




Seeing this battle, Wu Hao knew that Liu Xinyi, an unprofessional pastry chef, was afraid that he would be abused in the back kitchen.

“The business is so good, the source of customers is not a problem at all, why can’t the restaurant continue to operate?”

Thinking that the restaurant would be acquired by Xiao Ziming due to business problems in a few months, Wu Hao was very puzzled.

Anyway, when he was idle, Wu Hao began to search his memory, looking for answers.

Liu Xinyi likes to make delicious food in the kitchen at home. The western-style pastries made are very delicious, but she is a very gentle and restrained little woman. I have never heard her say that she wants to open a store before. This time I am afraid that she will be caught by her best friend Liu Mengmeng. Only after the ducks are put on the shelves will they enter the pit.

“The problem is likely to be in the back kitchen, because Liu Xinyi and Liu Mengmeng are not good at management!”

First of all, the experience of the small kitchen cannot be copied to the large kitchen, and there will definitely be problems of efficiency and coordination; secondly, the two bosses, one is a simple-minded internet celebrity, and the other is a little woman hiding in her boudoir and entertaining herself. Faced with a bunch of old fritters in the store, it’s strange not to be bullied.

It can be seen from the customer’s response that the food tastes good, but the production is slow, and the quality of the dishes is sometimes good and sometimes bad. It shows that the work efficiency of the back kitchen is low, and the master chef cannot complete the scheduling work well; the quality control of the dishes is not done well, and the master chef is not strict.

Soon, Wu Hao confirmed his conjecture. At 2:30 in the afternoon, he saw Liu Xinyi quietly wiping away tears in the staircase of the back kitchen.

“Woohoo…”

Seeing Wu Hao suddenly appeared in front of her, Liu Xinyi threw herself into his arms and began to vent her emotions about breaking down.

“…”

“Be bullied?”

“Today, a kitchen helper was scolded by the manager Qi. In fact, I was the one who was wrong. I was clumsy when I got busy. I always went wrong and broke a lot of raw materials…”

Liu Xinyi spit out all the grievances in a single brain, and things were as expected by Wu Hao. As a chef, Liu Xinyi was not competent. Because of cost constraints, she could not be equipped with a good back kitchen team. As a result, the situation was frequent and the loss was serious. . In addition, Liu Mengmeng uses his identity as an internet celebrity to conduct low-price promotions online, and the service fees of various take-out platforms are also relatively high. Therefore, although it seems that the customers are profitable, they are doing business at a loss.

“Being a boss is not easy!”

“I don’t like being a boss. If Mengmeng hadn’t forced me to use my credit card to buy shares before, I would have quit!”

“Ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh!

“60,000!…Mengmeng spent more than 600,000 yuan to open this store. She had to give me money to invest in shares. After soaking hard for a long time, she had no choice but to rely on her. Who would have thought it would be so difficult…”


Wu Hao hurriedly said some words of encouragement. Now that he has fallen into the pit, it is better to find a way to save himself at this time. After all, the restaurant’s business is pretty good. As long as the intelligent system is on, the management is improved, and it is not difficult to make money.

“Xinyi, let me be your helper.”

“Okay!…but you owe so much money, what should you do?”

Hearing Wu Hao was going to help, Liu Xinyi seemed to have grasped the straw, but she soon became more sad, after all, Wu Hao needed help at this time.

“A senior sympathized with me and gave a project for intelligent management of catering stores. The deadline is half a month and the project remuneration is 100,000. I want to come to Smo and complete the development as soon as possible. The senior said that if I do well, I will give more For my project, the borrowed money should be repaid as soon as possible!”

“Really? Great! I’ll take you to see Manager Qi.”

In the face of Liu Xinyi, Wu Hao became a non-staff chef, but at the expense of Wu Hao not being paid during the internship period.

…………

Busy until the restaurant closes at 10 o’clock in the evening, the two people have time to sit down and rest.

Throughout the dinner, the manager Qi never stopped cursing in the back kitchen. Wu Hao also saw the chaotic and disorderly management of the restaurant. When it was empty, he quickly summarized the problems he found.

First of all, most of the helpers in the back kitchen are young people who have just entered the society, with little work experience and lack of training, and the production of dishes in the restaurant is not standardized. In this case, once you get busy, the situation will happen frequently. Liu Xinyi was forced to spend a lot of time and energy to make remedies. Some things that cannot be remedied can only be thrown away.

Secondly, the store manager lacked work planning and did not carefully analyze the business report. The main dishes were insufficiently prepared, and the secondary dishes were too much. He did not prepare some semi-finished products in advance according to the characteristics of takeaway, which caused order blockage.

Finally, without a good attendance system, everyone’s contribution to the restaurant cannot be quantified, rewards and punishments are unfair, employees are not motivated to work, and the content of the work is not clear, which leads to the phenomenon of mutual excuse of work and causes a lot of unnecessary friction.

The equipment that needs to be intelligently developed in the restaurant includes: induction cooker, multi-function oven, multi-function steamer, fryer, fresh-keeping cabinet, quick-freezer, oven, toaster, coffee machine, ice cream machine, milk tea machine, disinfection cabinet, Ice machine, juicer, microwave oven…

Fortunately, they are all newly purchased equipment, many of which are pre-installed with Hongmeng systems, and not many need to be modified. Wu Hao wrote a rough plan and asked Liu Xinyi to confirm his needs.

“You’re all right, but what can you do? National Day is coming soon, I’m scared to think about it…”

Having been busy all day, Liu Xinyi was already too tired. After listening to Wu Hao’s summary, she tilted her head, leaning on Wu Hao’s shoulder, and wanted to sleep.

“Xinyi, don’t sleep first. I have something to discuss with you. We will stay in the store for a few days before the National Day because it is too busy during the day and can only debug the equipment at night, okay?”

The so-called intelligence is actually the digitization of work behavior. The equipment parameters corresponding to each dish are specific. These parameters are hidden in Liu Xinyi’s mind. Wu Hao must extract them to establish the operation logic of the equipment.

“Okay, I will cooperate with you as much as possible…” Liu Xinyi replied in a daze, and Liu Xinyi fell asleep soon.

Wu Hao found a small private room in the dining room, fixed the air conditioner, and took Liu Xinyi, who was asleep, onto the sofa in the private room, while he sat on the dining table in the private room to write a development copy.

If you want to change the trajectory of their lives, you must race against time. National Day is an important node, and a usable version must be completed in time.

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