Military Technology

Just when they were fully preparing for Double Eleven, something happened suddenly that forced Wu Hao to get out of his busy schedule and deal with it himself.

Since the new generation of mate series pro version released by H Wei at the autumn conference adopts the 'super battery' produced by them, it has received widespread attention from all walks of life.

Afterwards, once this product was launched for sale, it achieved very impressive results, and was rated as the most anticipated mobile phone of the year by many media and evaluation agencies, as well as the title of this year's flagship "Machine Emperor".

But just a week after the product went on sale, some users broke out that the battery of this phone spontaneously ignited.

After this incident happened, H's public relations department immediately adopted crisis public relations and quickly suppressed this incident.

But within two or three days, another netizen reported that the mobile phone he had bought had exploded. Afterwards, this incident and another incident that suddenly disappeared before, were suddenly discovered by many people and hyped up, and were quickly dismissed. Got some media attention.

H Wei also quickly responded to this, saying that it will deal with this matter as soon as possible and announce the relevant investigation results in a timely manner.

But the heat of this matter has not yet diminished, and then another user exposed on the Internet that his newly purchased mobile phone spontaneously ignited, and then what and how, and posted a few photos.

In the photo, the mobile phone was burnt and cracked, and there were blackened traces on the back, and the table was burnt.

All of a sudden, this matter was completely unstoppable, and it exploded directly on the Internet. Many users began to ask for returns, and some so-called "professionals" spoke out, demanding that H Wei must immediately activate the recall mechanism and apologize immediately.

As the production provider of this battery, Wu Hao and the others were also dug out by netizens and became the target of a joint crusade.

For a while, the whole H company and even their Haoyu Technology were on the cusp of the storm, and a large group of reporters and some so-called users who "discussed the explanation" surrounded the company's gate.

Tao Zhengyang even got angry at Wu Hao directly on the phone, asking him to give an explanation immediately.

Of course, there were more than that who called him. Some of their product agents, as well as some leaders and elders, even Lin Wei's parents called to ask what's going on, let alone her own parents.

Some people laughed directly, comparing him to the second Master Jia,

And wondering if he will fall into the same bankruptcy situation as that one.

All this happened so fast, within a week, that many people didn't realize it. The same goes for Wu Hao. He originally thought it was just a small incident, but he didn't expect such a huge wave to be set off all of a sudden, as if there was some force behind him, trying to overthrow them all.

It was midnight, Wu Hao's office was brightly lit and filled with smoke. Wu Hao, Zhang Jun, Zou Xiaodong and the others sat on the sofa and smoked a little tiredly. The ashtray on the coffee table was already full of cigarette butts.

During this process, he also carefully reviewed the 'development' process of this battery. There is no problem in technology, and there is no problem in safety, at least it is much safer than the current ternary structure lithium battery. And in order to be safe, he also asked the battery research project team and even the entire production plant to conduct a comprehensive and systematic investigation to confirm that the safety of the battery is no problem.

So where did the problem arise?

Wu Hao knocked on the table, and after careful consideration, he raised his head and said to Fang Zhiyuan, the head of the somewhat decadent battery research and development project team: "Tomorrow you will lead the team to meet with the product safety accident investigation team and the official supervisor of H. The relevant personnel of the department gathered together and stepped up the investigation of the failures of the three mobile phones.

No matter what the result is, I ask you to give us a preliminary result within three days. "

Hearing his words, Fang Zhiyuan nodded. On the other hand, Zhang Jun shook his head and said: "Before, H contacted the owners of these three mobile phones. One could barely be contacted, and the other two just posted on Weibo and then disappeared. They couldn't be contacted at all." superior."

Wu Hao waved his hand at this and said: "Weibo now uses real-name authentication, contact the relevant departments and Weibo, and ask them to assist in providing the basic information of these two users.

Now we have to figure out whether this is really a problem with our product, or someone is choosing this moment to attack behind the scenes.

Who is behind the sniping, and whether the target is us or someone else, all these must be clarified. Now this matter is not just a matter of three mobile phone failures, but is related to the future and destiny of two large enterprises, as well as the market share of tens of billions to hundreds of billions.

You must find these three people for me, and I must find out who is behind this matter. "

"Then what about our Double Eleven event? Will it continue?" Zhang Jun nodded hesitantly.

Wu Hao waved his hand and said: "Stop it first, if this matter is not clear, who is willing to buy our products. There are still ten days before Double Eleven, and we must come up with an order before this deadline." Publicly convinced reports come out."

"What if there is really a problem with our product." Zou Xiaodong worried.

"Impossible, this battery has passed the rigorous tests of our laboratory and quality inspection agencies of relevant departments, and we have obtained relevant European safety standards. All test results show that this battery is safer than ordinary The ternary lithium battery is much higher. I can’t think of any reason for this kind of failure unless it is maliciously damaged.” Fang Zhiyuan said excitedly at Zou Xiaodong.

Wu Hao couldn't help being angry at Zou Xiaodong when he heard the words: "Don't you have confidence in the products you produce yourself? You can't even trust your own products, so why do you want others to believe you? I think you should not be the person in charge. Now, let’s go home early to take care of the elderly.”

"Hey, Haozi, Dongzi is also worried." Although Zhang Jun was also a little dissatisfied when he heard this, he hurriedly persuaded him.

"Worry, even if we don't trust our own products, even we ourselves, so who else can you trust?"

Wu Hao gave Zou Xiaodong a hard look, then ignored him, and issued an order to Fang Zhiyuan: "Remember, you only have three days, after three days, I will attend the press conference with Tao Zhengyang.

I hope to see the three faulty phones and the related investigation results at the press conference. You go to select personnel right now, and leave on the earliest general plane today. "

"Yes, I'll go back and prepare. I will hand in the phone and the report on time in three days." Fang Zhiyuan immediately stood up and assured Wu Hao.

"Go, be careful on the road, I'll ask the driver to prepare the car and take you to the airport." Wu Hao nodded at him.

Fang Zhiyuan nodded at him, then turned and walked straight outside.

When Wu Hao saw this, he said to Zhang Jun: "Now, let's post an official statement on the official website and official blog, posting the incident, our handling opinions and attitude, and the relevant safety monitoring report on this super battery. .

Tell them that three days later we will hold a press conference with H Wei to announce the results of the incident. "

"Once this statement is issued, there is really no chance to deal with it." Zhang Jun worried.

Wu Hao glanced at Zou Xiaodong who was silent on the side, nodded firmly at Zhang Jun and said: "Send it, what should be faced will be faced sooner or later."

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